news FinTurk debuts an advisor-built CRM with $8B RIA Chicago Partners FinTurk launched an AI-first CRM for RIAs and signed Chicago Partners, an $8B advisor firm. Here’s what it signals for CRM competition in wealth tech.
news Monaco raises $50M Series B to scale its AI-native sales platform Monaco raised $50M led by Benchmark, citing rapid ARR growth. Here’s how unified, agentic sales tools may reshape startup GTM workflows.
news BiteSpeed launches AI Marketer to automate ecommerce lifecycle campaigns BiteSpeed launches AI Marketer to automate strategy, targeting, creative, and analysis, as ecommerce teams push for AI-led retention operations.
news Nectar Social raises $30M Series A for an AI agent-led social marketing OS Nectar raises US$30M to expand AI agents for brand DMs and comments, amid rising demand for always-on social engagement and attribution.
news Vector raises $10M Series A for contact-level AI advertising analytics Vector raised $10M to expand contact-level advertising, using AI to answer performance questions and help B2B teams optimize spend faster.
news Insider One acquires Bluecore to expand retail identity and engagement tools Insider One acquires Bluecore to add retail identity graph scale and shopper signals, supporting more automated cross-channel engagement.
news Rokt acquires Canal to expand its e-commerce catalog and checkout offers Rokt is adding Canal’s distributed commerce stack to expand third-party offers in checkout and post-purchase flows, as retail media moves closer to conversion.
news Omnisend launches MCP to use e-commerce marketing tools inside ChatGPT MCP lets merchants query Omnisend data and create campaigns in ChatGPT, signaling a shift toward AI-led marketing ops in e-commerce.
news Showpad AI expands into an AI-native revenue effectiveness platform Showpad AI combines content, coaching, engagement, and revenue signals, aiming to reduce CRM admin work and improve field sales consistency.
news Captello rolls out Intelligent Scanner for AI-based event lead capture Captello’s Intelligent Scanner captures badges, cards, and conversations, then enriches and syncs data into CRM and marketing automation tools.
news Amperity adds real-time AI assistants for customer data activation Amperity’s new assistants and real-time activation aim to close the gap between customer insight and in-session personalization across channels.
news TikaMobile launches agentic AI-native CRM for commercial sales teams TikaPharma adds agentic workflows, HCP scoring, and automated reporting for commercial teams. Here's how to evaluate impact and risk.
news Aircall acquires Vogent to improve AI voice agent reliability Aircall acquired Vogent to deepen voice AI infrastructure, focusing on latency, turn-taking, and production reliability for business calls.
news Influ2 launches Contact-Level GTM Orchestration Influ2's new orchestration triggers ads, cadences, and MAP actions from individual buyer signals, with Salesforce attribution and identity beta.
news Sierra raises $950M to expand AI customer experience agents Sierra secured US$950M at a US$15B+ valuation, as enterprises shift AI agents from support into sales and retention workflows.
news ServiceNow launches Autonomous CRM to execute work ServiceNow expands AI specialists into CRM to automate cases, quotes, and orders. What to assess on governance, data, and workflow fit.
news SprySite launches $15 per month website and marketing platform for SMBs The new SMB platform combines web publishing, email and SMS workflows, reviews, analytics, and CRM, aiming to reduce tool sprawl.
news Highspot adds GTM Agent to connect revenue signals with execution guidance Highspot’s GTM Agent unifies CRM, content, training, and engagement signals to recommend role-specific actions for GTM consistency.
news Cemantica acquires Luminoso to expand AI-driven journey analytics Cemantica acquired Luminoso to add natural language analytics to its JVMP, aiming to turn unstructured feedback into measurable journey actions.
news Chord raises $7M to expand its context platform for AI-driven commerce Chord’s $7M round supports a platform that unifies commerce data for reporting and activation as brands push AI into daily decisions.
news Claritas Rx launches omnichannel CRM for patient services teams Claritas Rx unifies hub and pharmacy workflows in one CRM, aiming to reduce access delays and improve time-to-therapy for specialty brands.
news Accenture backs Netomi to scale agentic AI in customer experience programs Accenture will integrate Netomi into CX programs, highlighting services-led distribution as a key path for deploying governed AI agents at scale.
news ContractorHUB takes strategic investment to link contractor marketing and ops ContractorHUB pairs contractor CRM and operations with agency execution, aiming to close the gap between lead gen, booking, and job outcomes.
news Appier details “AI self-awareness” research for lower-risk enterprise decisions Appier embeds risk calibration and boundary checks into AI agents for adtech and personalization teams operating under data and brand constraints.
news Klaviyo adds Custom Skills to expand its Customer Agent Klaviyo’s Custom Skills adds brand-specific logic and integrations to its Customer Agent, reflecting the shift toward CRM-native AI service.
